Information Technology and Communications

Wireless Networking

*** The information on this page is intended for those who do NOT have an IT group in their department. If you do have an IT group, please speak with them first regarding any questions or issues you have about connecting to wireless internet.***

ITC provides wireless internet access to all current students--those who have registered for classes during the current semester--and staff/faculty. If you are not registered for classes, you will NOT be able to access the wireless internet access, even if you live in the dorms. If you need to submit a work order to ITC, please include your IP address with the work order: this will help us diagnose the problem. If you don’t know your IP address, check the What is My IP Address? section of the accordion menu below and follow the directions for your specific OS (Windows, Mac, Linux, or Chromebook).

All the following information and more is also covered in a general guide about how to connect to the internet (both wired and wireless), available here (link to General Internet Help PDF). For more specific information about how to connect to the wireless with different operating systems, click on your OS name: Windows 7 (PDF), Windows 8 (PDF), Windows 10 (PDF), MacOS (PDF), Android (PDF).

There have been issues in the past connecting Chromebooks to the wireless internet, particularly the encrypted wireless. Enabling Developer Mode can fix the problem, but some people do not wish to do this as user account data and local files will be wiped from the machine. Additionally, Google does not currently offer any support for anyone using Developer Mode.

Wireless Networking Information

Available Networks

NMT-ENCRYPTED is for general purpose, encrypted networks.

NMT-Weblogin is for general purpose, unencrypted networks which require regular re-authentication.

eduroam is for visiting personnel from external entities that participate in eduroam. Folks should use their federated ID from their home institution. For eduroam Help.

Occasionally, ITC will turn on an NMT-Guest network. This is usually for a week or two at the start and end of school year when many parents and other visitors are on campus. Currently, however, this network is not permanent, so don’t expect it to be available all year long.

What is my login information?

Login to the wireless with your Banweb credentials: 900# and corresponding password. Whenever your Banweb login information is updated, your Wi-Fi login will be updated as well within half-an-hour or so.

If you are using an Android device, your Identity is your 900# and the EAP method is PEAP. Under the option for CA certificate, select Do not validate. If you are using Windows 7, 8, or 10 you may be prompted multiple times to enter in your username/password. Continue trying to enter them and eventually you should be able to connect.

If you have forgotten your Banweb login information, contact the Registrar’s office (Toll-Free: 1-800-428-TECH ext #6) to reset your Banweb password. The Help Desk cannot reset it.

Encrypted or unencrypted wireless?

The main differences between the wireless networks are the encryption level and how often you need to re-authenticate (login).

The unencrypted wireless can be better when you need to login to the internet at one location for a short time and don’t plan on moving around campus. The unencrypted wireless can also be useful when you are having issues connecting to the encrypted wireless. The encrypted wireless is better if you are planning to roam around campus for a while or use the wireless for more than a day or two.

That said, ITC recommends the use of encrypted wireless internet for an additional layer of internet security whenever possible. However, even while using the encrypted network you should be careful about submitting any personal information online.

I can't connect to the Internet.

If you are trying to connect using an Android device, the EAP method is PEAP. Under the option for CA certificate, select Do not validate.

If you have been able to connect to the wireless internet before, the first thing to try is deauthenticate from that network (remove or forget it) and authenticate or log in again. For more information on how to do that, go to the Deauthentication section below. If this does not work for you or if you haven’t ever been able to connect to the dorm wired or wireless internet, try resetting your Banweb password: (go to https://banweb7.nmt.edu, Enter Secure Area, login, Personal Information, Change Pin) and wait half-an-hour or so.

In the event that you don’t remember your Banweb password and need it to be reset, contact the Registrar’s office (Toll-Free: 1-800-428-TECH ext #6). If they reset it for you (and you are forced to change it the next time you log in) or they make you reset it there in the office, this password reset doesn’t count for the Wi-Fi password reset.

You will need to log in to Banweb one more time using the method described above and reset your password again, yourself. Once again, having the Registrar reset your Banweb password or being forced to reset it yourself will not fix your issues connecting to the Wi-Fi. You need to reset the Wi-Fi password yourself one more time. Because you will need to reset your password twice, use the password you want to keep when you reset it for the second time. Wait half-an-hour or so and try to connect to the Wi-Fi again.

If you are trying to connect to the wireless internet with a Windows 10 computer and the above solution doesn’t work for you, please contact the Help Desk or read the document on Manually Adding a Network in Windows 10.

Deauthentication

Encrypted Network

If you are connected to an encrypted network and you want to deauthenticate, simply “forget” the network, i.e. remove it from your list of known networks. For more information about how to accomplish this on different operating systems, please select your OS from this list--Windows 7 (PDF), Windows 8 (PDF), Windows 10 (PDF), MacOS (PDF)--and follow the directions in the Deauthenticating section.

Unencrypted Network

Upon logging in a Pop-Up window will appear that can be left in the background. When you wish to logout click the link in the Pop-Up window. If you move between wireless radios (devices that broadcast the signal), you will most likely need to login again and the Pop-Up window might not work.

If Pop-Ups are blocked there will be a URL on the authorization screen that will allow you to log out (of this particular session), and a "browse to" link that points to the location to which you were originally navigating. You can save the WebAAA link to logout later.

Access to wireless for guests and significant others

Guests

If your department wishes to sponsor guests and purchase wireless accounts for them, please contact the Help Desk and put in a work order. Currently the only departments that are set up to deliver guest access are the New Mexico Tech Library, ITC, Fidel, and Macey.

Significant others

If you are a registered student or staff member of New Mexico Tech but your significant other is not, they can get wireless access for a fee. If you want to use this service, please contact the Help Desk and put in a work order.

What is my IP address?

If you are having issues with your network connection (wired or wireless) please include your computer’s IP address with your Networking work order. Generally, your IP address will begin with 129.138.

Windows

Open up the command interface (press the Windows key on your keyboard, type cmd into the Windows search bar, and hit enter).

Then type ipconfig and hit enter. Your IPv4 and IPv6 addresses (a series of numbers or letters with dots between them) will display, as well as some other information about your network connection.

If the issue is with your wired internet (Ethernet), please include the IPv4 Address from the section labeled Ethernet adapter. If the issue is with your wireless internet (Wi-Fi), please include the IPv4 Address from the section labeled Wireless adapter.

Mac

Open up a terminal (Applications -> Utilities -> Terminal).

Then type ifconfig and hit enter. Your IPv4 (inet) and IPv6 (inet6) IP addresses will display--a series of numbers or letters with dots between them--as well as some other information about your network connection.

If the issue is with your wired internet (Ethernet), please include the inet address from the section labeled either en# or eth# (where # is some number, usually 0). If the issue is with your wireless internet (Wi-Fi), please include the inet address from the section labeled wlan# or ath# (where # is some number, usually 0).

Linux

Open up a terminal, type ip addr, and hit enter. Your IPv4 (inet) and IPv6 (inet6) IP addresses will display--a series of numbers or letters with dots between them--as well as some other information about your network connection.

Chromebook

Go to web address chrome://system (Chromebook’s system information section). Expand the section labeled ifconfig. Your IPv4 (inet) and IPv6 (inet6) IP addresses will display--a series of numbers or letters with dots between them--as well as some other information about your network connection.